We are very excited to continue offering members online access to annual statements in early 2022 through myCSSPEN for members.
Pension and electronic documents legislation dictates that we must also provide paper annual statements to our members unless they have explicitly indicated to us that they only wish to receive their statements in electronic form. Members are able to set their statement delivery preference in myCSSPEN by selecting Account Menu > Communications Preferences.
Paper statements will continue to be provided to employers to distribute to active contributing members, unless your organization has requested CSS handle the distribution of paper statements directly to your employees.
More information about statement delivery timelines is available here.