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CSS remains committed to effectively supporting our
members and staff in a manner that is safe while we are
under the throes of the pandemic.
Since the release of the Spring/Summer 2020 edition
of TimeWise that
detailed our COVID-19 response, we
have done the following:
Hosted a webinar on
investment and retirement
considerations in light
of the pandemic. Over
700 members attended
the webinar, and the
has been accessed
over 650 times on our website.
Partially re-opened our offices
for appointments only. Members
needing to meet in person with a Pension
Plan Consultant (PPC) can now contact us to book an
appointment. Our office remains otherwise closed until further
notice to all other external visits
We are currently re-developing our Retirement Income
Options (RIO) workshop for digital delivery this fall. Visit the
RIO workshop page of our website for more information on
Delivered employer information sessions throughout the
summer and fall via webinar. In the past, these sessions were
delivered in person.
Continued our digitization journey. We launched the
Online Investment Instructions form earlier
this year, which gives members
the ability to change their CSS
investment allocation on
myCSSPEN. We also updated
the employer upload
area on myCSSPEN for
employers in summer.
Watch for more
announcements as we
implement more in the
digital sphere in the
delegates travel to
Saskatoon in late spring
for the CSS annual meeting.
As you can imagine, this
year was different – the annual
meeting was held by written
resolution and an information session was
provided by webinar to CSS delegates.
We continue to be impressed with the persistence and
commitment of our staff group. Our team is dedicated to being
available to assist you and maintaining our service levels.
Thank you for doing your part. We trust you are taking care of
yourselves and your loved ones, and taking the necessary steps
to keep yourselves and those around you safe.
Article from the fall 2020 issue of TimeWise.