To our members,
While it seems like pre-COVID days are a distant time in the past, it has only been a little over two months since the impact of COVID-19 started to affect us all in very significant ways - and, as much as we'd like to quickly return to those pre-COVID days, it is of utmost importance that we ensure a cautious and safe path back to "normal".
Our chief concern at Co-operative Superannuation Society (CSS) continues to be the health and well-being of our staff, members and communities. We continue to monitor the information and guidance provided by the Saskatchewan government in planning for the eventual re-opening of the CSS offices.
The status of our re-opening plan is as follows:
1. CSS office will remain closed to visitors until at least July 31, 2020 – In late March, CSS implemented its business continuity plan and we made the decision at that time to close our offices to all visitors. This was a difficult decision to make because global financial markets had become wildly volatile in response to the impacts of COVID-19 and we wanted to ensure we continued to be available to assist our members in the face of significant market uncertainty.
While our office doors remain closed, we continue to be available to serve members by telephone, email and through our website.
Please contact us for any service or information needs you may have:
Phone: (306) 477-8500Toll-free: 1-844-427-7736Email: firstname.lastname@example.orgWebsite: www.csspen.com
Phone: (306) 477-8500
2. We continue to add information and other resources to our website to assist members in navigating the impacts of COVID-19 on their CSS investments and retirement plans. These resources can be accessed in the COVID-19 area of our website.
CSS also recently hosted a webinar titled Retirement Income and Investment Considerations: Dealing with the impacts of the COVID-19 pandemic. The recording of that webinar can be accessed here.
Thank you for your continued co-operation and assistance in helping us keep all CSS stakeholders safe in these unprecedented times.
Article last updated: July 10, 2020